Legal

Terms & Conditions

Brand: Hank's Cleaners  ·  Effective: September 10, 2026  ·  Last Updated: September 10, 2026
Please read these Terms & Conditions carefully before using the Hank's Cleaners website or SMS notification service. By using our services you agree to be bound by these terms.

1. About Hank's Cleaners

These Terms & Conditions govern your use of the Hank's Cleaners website located at hankscleanersnc.com and all associated services, including our SMS customer notification program. By accessing our website or opting in to receive text messages, you agree to these terms.

2. Use of Website

You may use the Hank's Cleaners website for lawful purposes only. You agree not to use the site in any way that violates applicable laws or regulations, infringes on the rights of others, or interferes with the operation of the website.

Hank's Cleaners reserves the right to modify, suspend, or discontinue any part of the website at any time without notice.

3. Dry Cleaning & Laundry Services

Hank's Cleaners provides professional dry cleaning, laundry, and garment care services. By submitting garments for cleaning:

📱 SMS Terms

Program Description: Hank's Cleaners operates an SMS notification program to send customers transactional text messages related to their orders and services. Messages may include order-ready notifications, pickup reminders, appointment confirmations, and service status updates.

Opt-In: By providing your mobile phone number and checking the SMS consent box on our website contact form, you consent to receive text messages from Hank's Cleaners at the number provided. Consent is not a condition of any purchase or service.

Message Frequency: Message frequency varies based on your order activity. You may receive up to one message per order or service event.

Message & Data Rates: Message and data rates may apply. Standard carrier messaging rates apply to all SMS communications sent to or received from Hank's Cleaners. Contact your mobile carrier for details about your messaging plan.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message from Hank's Cleaners. After opting out, you will receive one final confirmation message and no further messages will be sent.

Help: For assistance, reply HELP to any message or contact us directly at (224) 206-2009 or visit hankscleanersnc.com.

Privacy: We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy for full details.

Supported Carriers: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and other major U.S. carriers. Carrier support may vary.

4. Contact Forms

When you submit a contact form on our website, the information you provide — including your name, phone number, email address, and message — is used solely to respond to your inquiry. We do not use contact form submissions for unsolicited marketing communications.

5. Intellectual Property

All content on the Hank's Cleaners website, including text, graphics, logos, and images, is the property of Hank's Cleaners or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

6. Disclaimer of Warranties

The Hank's Cleaners website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Hank's Cleaners does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Hank's Cleaners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if advised of the possibility of such damages.

8. Privacy

Your use of the Hank's Cleaners website and SMS service is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina. Any disputes arising under these terms shall be resolved in the courts of the applicable jurisdiction in North Carolina.

10. Changes to These Terms

Hank's Cleaners reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us: